Privacy Policy

PRIVACY POLICY

Effective Date: November 12, 2025
Last Updated: November 12, 2025

This Privacy Policy explains how DND Mobile Detailing & Services LLC, operating as The Gloss Spot Auto Detailing(“we,” “our,” or “us”), collects, uses, and protects your personal information in compliance with the Illinois Personal Information Protection Act (815 ILCS 530).

We are a mobile auto detailing company serving Champaign County, Illinois, operating through our website theglossspotil.com. For questions, email us at [email protected].

1. Information We Collect

Name, phone number, email address, and service location

Vehicle details (make, model, condition, etc.)

Payment information (securely processed via Square)

Communications via text, email, or calls through GoHighLevel

Analytics and advertising data via Google Analytics and Facebook Pixel

2. How We Use Information

We use collected information to:

Schedule and confirm appointments

Send updates, reminders, and offers

Retarget interested customers with ads

Improve our services and website performance

Comply with legal and business requirements

You can opt out of any communication by replying “STOP” or emailing [email protected].

3. Sharing and Security

We do not sell or rent customer information.
We share data only with trusted third-party processors:

Google (Analytics, Ads)

GoHighLevel (CRM communication)

Square (Payment processing)

All card data is handled through PCI-compliant systems. We do not personally store your payment details.

4. Cookies & Tracking

We use cookies, Google Analytics, and Facebook Pixel to analyze site traffic and ad performance. You can disable cookies in your browser at any time.

5. Data Retention & Rights

We retain data as long as necessary for operations or legal obligations.
You may request deletion of your information anytime by contacting [email protected].

6. Children’s Privacy

We do not knowingly collect data from children under 13 years old.

7. Governing Law

This Privacy Policy is governed by the laws of Champaign, Illinois, and the State of Illinois.